Expertise and Reliability

Parade team provide a customer care service to our brands for over 10 years, including all consumer contact and weekly and monthly reporting schedule, and this has now been extended to our entire network. Their experience in this area make them an idea partner in providing this service and in our consumers eyes they are our brand. The information they provide help us to identify short and long-term trends and allow us to react in a timely manner. All aspects of their service is customisable and they have in-house expertise to adapt this service to meet the changing needs of our business.